Abstract
Background
Substance use-related morbidity and mortality rates are at an all-time high in the United States, yet there remains significant stigma and discrimination in emergency medicine about patients with this condition.
Objectives
The purpose of this study was to determine whether there are racial and ethnic differences in emergency department (ED) wait times among patients with substance use disorder.
Methods
The study uses pooled data from the National Hospital Ambulatory Medical Care Survey (NHAMCS) from 2016 to 2018. The dependent variable is length of time the patient with a diagnosis of substance use disorder waited in the ED before being admitted for care. The independent variable is patient race and ethnicity. Adjusted analyses were conducted using a generalized linear model.
Results
There were a total of 3995 reported ED events among patients reporting a substance use disorder in the NHAMCS sample between 2016 and 2018. After adjusting for covariates, Black patients with substance use disorder were significantly more likely to wait longer in the ED (35% longer) than White patients with substance use disorder (p < 0.01).
Conclusions
The findings showed that Black patients with substance use disorder are waiting 35% longer, on average, than White patients with the same condition. This is concerning, given that emergency medicine is a critical frontline of care, and often the only source of care, for these patients. Furthermore, longer wait times can increase the likelihood of leaving the ED without being seen. Programs and policies should address potential stigma and discrimination among providers, and EDs should consider adding people with lived experiences to the staff to serve as peer recovery specialists and bridge the gap for care.
Introduction
The United States is facing a crisis pertaining to substance abuse and overdose deaths. Between April 2020 and April 2021, 100,306 Americans died of a drug overdose, an increase of 28.5% from the prior year and currently, one American dies from an overdose every 5 min (
1Drug Overdose Deaths in the U.S. Top 100,000 Annually.
).
Neurobiological advances have determined that substance use disorder in its most severe and chronic form (addiction) is a function of a brain disease (
2- Volkow ND
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Neurobiologic advances from the brain disease model of addiction.
). Substance use is often a mechanism for coping with stress and trauma, which can lead to significant impairments in one's ability to function with increasing duration and severity (
2- Volkow ND
- Koob GF
- McLellan AT.
Neurobiologic advances from the brain disease model of addiction.
).
Although it has been established that substance use disorder be treated as a medical condition and not a moral failure, societal stigma, and bias persist. This misperception permeates through the medical field given the significant barriers to care that people with substance use disorder experience. Consequences of stigmatization create barriers, such as accessibility of treatment, diminished quality of care, and discontinuation of treatment (
3- Knaak S
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Mental illness stigma as a quality-of-care problem.
,
4- Corrigan PW
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The impact of mental illness stigma on seeking and participating in mental health care.
,
5- Cheetham A
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The impact of stigma on people with opioid use disorder, opioid treatment, and policy.
,
6- Stone EM
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The role of stigma in U.S. primary care physicians' treatment of opioid use disorder.
). Stigma may manifest as lower engagement and empathy, poor communication, missed diagnoses, disrupted care, or exclusion from services (
3- Knaak S
- Patten S
- Ungar T.
Mental illness stigma as a quality-of-care problem.
,
5- Cheetham A
- Picco L
- Barnett A
- Lubman DI
- Nielsen S.
The impact of stigma on people with opioid use disorder, opioid treatment, and policy.
,
6- Stone EM
- Kennedy-Hendricks A
- Barry CL
- Bachhuber MA
- McGinty EE.
The role of stigma in U.S. primary care physicians' treatment of opioid use disorder.
,
7- Nyblade L
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- Giger K
- et al.
Stigma in health facilities: why it matters and how we can change it.
). When the experience of stigma is internalized, it reinforces the belief one is undeserving of care and threatens recovery, as the patient may withdraw from treatment prematurely (
5- Cheetham A
- Picco L
- Barnett A
- Lubman DI
- Nielsen S.
The impact of stigma on people with opioid use disorder, opioid treatment, and policy.
,
8Sinning and Sinned Against: The Stigmatisation of Problem Drug Users.
). Often, patients may delay seeking treatment or avoid treatment altogether due to the anticipation of stigma (
4- Corrigan PW
- Druss BG
- Perlick DA.
The impact of mental illness stigma on seeking and participating in mental health care.
,
5- Cheetham A
- Picco L
- Barnett A
- Lubman DI
- Nielsen S.
The impact of stigma on people with opioid use disorder, opioid treatment, and policy.
,
8Sinning and Sinned Against: The Stigmatisation of Problem Drug Users.
).
There is also a large and growing body of evidence that has documented inequitable emergency care for some racial and ethnic populations within the United States (
9- Qiao WP
- Powell ES
- Witte MP
- Zelder MR.
Relationship between racial disparities in ED wait times and illness severity.
,
10Racial disparity in emergency department triage.
). Structural biases, such as quality of providers, hospital locations, hospital funding, and administrative policies, result in unjust distribution of resources (
11Improving hospital quality to reduce disparities in severe maternal morbidity and mortality.
). Unequal distribution of resources can overburden providers and lead to inappropriate decision making, driven in part by inherent individual biases (
12- Johnson TJ
- Hickey RW
- Switzer GE
- et al.
The impact of cognitive stressors in the emergency department on physician implicit racial bias.
). For example, research examining emergency care wait times have consistently found inequities in wait times, particularly among patients with lower care acuity scores. Specifically, research has found that Black patients were consistently assigned lower acuity scores compared with White patients (
10Racial disparity in emergency department triage.
).
Patients who identify as a member of a racial and ethnic minoritized group and who have a substance use disorder may be particularly at risk of being underserved within emergency departments (EDs). Patients with substance use disorders are often viewed negatively in EDs as “drug seekers” and may have their concerns minimized by health care workers, even when they are experiencing legitimate emergent health care needs. Implicit bias by staff related to race and ethnicity may make it more likely that patients of color are viewed as drug seekers, resulting in less emergent triage assessment and longer wait times. Wait times are likely a critical factor in whether a patients with substance use disorder will pursue care. A recent study found that people who used drugs cited the main reasons they may refuse emergency medical services (EMS) transport after an overdose are that they anticipate inadequate care on arrival at the hospital and stigmatizing treatment by EMS and hospital providers (
13- Bergstein RS
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- Melendez-Torres GJ
- Latimore AD.
Refusal to accept emergency medical transport following opioid overdose, and conditions that may promote connections to care.
). Although less is known about ED care for this specific subpopulation, some literature has indicated racial inequities, particularly for Black patients, are sustained within emergency care services for people with substance use disorders (
14- Opoku ST
- Apenteng BA
- Akowuah EA
- Bhuyan S.
Disparities in emergency department wait time among patients with mental health and substance-related disorders.
). Notably, literature documenting the inequitable emergency substance use care has often been presented alongside inequities in emergency mental health care (
14- Opoku ST
- Apenteng BA
- Akowuah EA
- Bhuyan S.
Disparities in emergency department wait time among patients with mental health and substance-related disorders.
,
15Weinreb J, Gavrilova P, Avery J, Murphy SM, Pathak J. 1A Nationwide analysis of US racial/ethnic disparities in emergency department patients with mental health and substance use disorders [published online ahead of print September 16, 2021]. Res Square doi:10.21203/rs.3.rs-892560/v1.
). Although mental health conditions and substance use disorders are highly comorbid, their reasons for emergency visits are very heterogeneous and should be examined separately to best understand inequities in emergency care.
Despite stigmatization concerns and suboptimal treatment, people with substance use disorders continue to use EDs, as it guarantees access for this population when other community resources and options are absent (
16- Clarke DE
- Dusome D
- Hughes L.
Emergency department from the mental health client's perspective.
,
1710-Year trends of emergency department visits, wait time, and length of stay among adults with mental health and substance use disorders in the United States.
). Previous research has consistently established a very high burden of behavioral health conditions among frequent users of the ED (
16- Clarke DE
- Dusome D
- Hughes L.
Emergency department from the mental health client's perspective.
,
1710-Year trends of emergency department visits, wait time, and length of stay among adults with mental health and substance use disorders in the United States.
,
18- Minassian A
- Vilke GM
- Wilson MP.
Frequent emergency department visits are more prevalent in psychiatric, alcohol abuse, and dual diagnosis conditions than in chronic viral illnesses such as hepatitis and human immunodeficiency virus.
,
19- Liu SW
- Nagurney JT
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- Parry BA
- Smulowitz P
- Atlas SJ.
Frequent ED users: are most visits for mental health, alcohol, and drug-related complaints?.
,
20- Hardy M
- Cho A
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- et al.
Understanding frequent emergency department use among primary care patients.
). Hardy et al. found that of high ED users, > 77% had a mental illness diagnosis, 78% had a substance use disorder, and nearly 90% used opioid pain medications chronically (
20- Hardy M
- Cho A
- Stavig A
- et al.
Understanding frequent emergency department use among primary care patients.
).
The purpose of this study was to determine whether there are racial and ethnic differences in ED wait times among patients with substance use disorder. This is particularly important, given that this disorder is often accompanied by acute needs related to overdose, withdrawal, mental health, and pain management.
Methods
Data Source
The study used pooled data from the National Hospital Ambulatory Medical Care Survey (NHAMCS) from 2016 to 2018. NHAMCS is a nationally representative sample of ambulatory care services conducted in hospital EDs by the National Center for Health Statistics. A 3-stage probability sampling design is used to collect a national sample of visits to EDs in noninstitutional general and short-stay hospitals, excluding federal, military, and Veterans Health Administration hospitals. Information was collected about the patient (i.e., age, sex, race, and ethnicity), ED visit (i.e., provider's diagnosis; services ordered and provided; and treatments, including medication), and hospital facility characteristics. This was a de-identified public data set and therefore exempt from Institutional Review Board approval.
Measures
ED wait time
The recorded number of minutes that patients waited in the ED before being seen.
Race and ethnicity.
Patient race and ethnicity recorded as non-Hispanic White, non-Hispanic Black, Hispanic, or “other.”
Substance use disorder.
ED visits for this diagnosis were recorded as the provider marking “substance abuse or dependence” in the diagnosis category.
Control variables
Analyses controlled for sex (male or female), age group (18–24 years, 25–44 years, 45–64 years, or 65 years and older), insurance status (private, Medicaid, Medicare, uninsured, or other), arrival by ambulance (yes or no), use of computer-assisted triage (yes or no), use of a self-check-in kiosk (yes or no), triage level (high, mid, low, missing, or none), and whether the patient was seen in the past 72 h (yes or no).
Statistical Analyses
Differences in wait time by race and ethnicity were assessed using the survey procedures of STATA SE, version 16.1. Using the survey procedures in conjunction with the weights provided in NHAMCS allowed for results to be nationally representative and for SEs to correctly account for the complex sampling strategy of NHAMCS. First, the unadjusted mean wait times by race and ethnicity were assessed. Because the error terms from a simple linear regression model did not meet the assumptions of a normal distribution, a generalized linear model was fitted that assumed the error terms followed a gamma distribution and the equation had a log link.
Discussion
The purpose of this study was to determine whether racial and ethnic disparities exist in ED wait times among patients with substance use disorder. We found that Black patients are waiting 35% longer, on average, than White patients. This is supported by Nam et al., who reported that Black patients with a mental health or substance use disorder diagnosis had an ED wait time that was 1.26 times longer than White patients with the same diagnosis (
1710-Year trends of emergency department visits, wait time, and length of stay among adults with mental health and substance use disorders in the United States.
). We found an even greater difference in wait times compared with that study when only substance use visits were examined.
The literature has consistently demonstrated that Black patients are experiencing longer wait times for ED visits than White patients overall (
9- Qiao WP
- Powell ES
- Witte MP
- Zelder MR.
Relationship between racial disparities in ED wait times and illness severity.
,
21- Lu FQ
- Hanchate AD
- Paasche-Orlow MK.
Racial/ethnic disparities in emergency department wait times in the United States, 2013–2017.
). Our findings among a vulnerable subgroup of individuals with substance use disorder are particularly concerning, given that the ED is often the front line of care (and only source of care) for these patients due to socioeconomic constraints and lack of insurance (
22- Kangovi S
- Barg FK
- Carter T
- Long JA
- Shannon R
- Grande D.
Understanding why patients of low socioeconomic status prefer hospitals over ambulatory care.
). Longer wait times among these patients may jeopardize their trust in the health care system, thus impacting their potential recovery and willingness to seek treatment when in crisis.
People with substance use disorder are a clinically complicated population characterized by comorbidities, social vulnerabilities, and high ED utilization. Despite the frequency of encounters, lack of training and stigmatization leaves providers unprepared to adequately treat this patient population (
23- Wakeman SE
- Pham-Kanter G
- Donelan K.
Attitudes, practices, and preparedness to care for patients with substance use disorder: results from a survey of general internists.
,
24- Williams R
- Farquharson L
- Rhodes E
- et al.
Impact of substance use disorder on quality of inpatient mental health services for people with anxiety and depression.
,
25- Gryczynski J
- Nordeck CD
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- O'Grady KE
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Preventing hospital readmission for patients with comorbid substance use disorder: a randomized trial.
). Providing substandard care leads to poor treatment outcomes. Evidence indicates deficits in the quality of care provided to these patients can be mitigated by providing robust patient-centered support after discharge to addiction consultation services (
25- Gryczynski J
- Nordeck CD
- Welsh C
- Mitchell SG
- O'Grady KE
- Schwartz RP
Preventing hospital readmission for patients with comorbid substance use disorder: a randomized trial.
). In addition, frequent exposure to patients with substance use disorder is associated with more favorable attitudes, increased preparedness, and higher likelihood of providing evidence-based care (
23- Wakeman SE
- Pham-Kanter G
- Donelan K.
Attitudes, practices, and preparedness to care for patients with substance use disorder: results from a survey of general internists.
). The availability of appropriate services, coupled with relevant medical school addiction curricula and residency programs with clinical rotations in addiction, can increase a physician's confidence in providing care to this population. These factors can lead to better health outcomes and curb high ED utilization in this patient population.
Limitations
Several limitations are of note to the current study. First, given that the NHAMCS data use retrospective chart reviews, there may be errors in reporting on the medical record or during chart abstraction. Second, our study was also limited by ED visits among patients who the provider gave a diagnosis of “substance use disorder.” Therefore, it does not capture patients who may have a substance use disorder, but did not disclose that information (or it was not determined by the provider). Third, some subgroup estimates had small sample sizes and results may not be generalizable to the wider population.
Article info
Publication history
Published online: March 01, 2023
Accepted:
February 17,
2023
Received in revised form:
February 3,
2023
Received:
September 21,
2022
Publication stage
In Press Corrected ProofCopyright
© 2023 The Authors. Published by Elsevier Inc.